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AWS CloudWatch Metrics is an AWS monitoring and observability service that collects and stores metrics from applications, infrastructure, and services in real-time. It enables monitoring of performance, availability, and health of AWS resources and custom applications, providing time-series data for analysis, alerts, and dashboard visualization and Zendesk is one of the world's leading Customer Service softwares. Its goal is to transform the way companies communicate with their customers using its features of ticket managment throughout channels such as phone, chat, email and social networks
Combining data from AWS CloudWatch Metrics with Zendesk is simple with Kondado. Once the AWS CloudWatch Metrics and Zendesk data is in Kondado, your data warehouse, or data lake, you can automatically trigger data transformations as soon as new data is received from AWS CloudWatch Metrics and Zendesk
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